WhatsApp chatbot development for businesses in the Dominican Republic

Custom WhatsApp bots for business on the official WhatsApp Business API: customer service, sales, appointment booking and notifications, with AI and human handoff.

SUMMARY

WhatsApp chatbot development is the design and build of an automated assistant that answers customers on WhatsApp through the official WhatsApp Business API. DevLunch builds custom WhatsApp bots for businesses in the Dominican Republic and the US that handle customer service, order taking, appointment booking and notifications, with AI answers and handoff to a human agent. Projects are fixed price and delivered in cycles of up to 6 weeks.

  • Official WhatsApp Business API
  • AI chatbot with OpenAI and Claude
  • Human agent handoff
  • Spanish and English bots

What a WhatsApp bot for business does

WhatsApp customer service bot

Automatic replies to FAQs, prices, opening hours and order status, 24 hours a day, 7 days a week.

Order taking and sales

Guided chat flows that take orders, send quotes and payment links, and save every sale in your system.

WhatsApp appointment booking bot

Customers book, confirm and reschedule appointments and reservations in the chat, with automatic reminders.

CRM, POS and inventory integration

The bot reads and writes to the tools you already use. When a conversation needs a person, it transfers to your team with the full chat history.

WhatsApp bots we build

  • Customer service bot for FAQs, prices and hours
  • Order taking with payment links
  • Appointment and reservation booking with reminders
  • Order status and delivery notifications
  • Receipts and documents collected over WhatsApp
  • AI answers from your business data
  • Human agent handoff with full chat history
  • CRM, POS and inventory integration

WhatsApp chatbot stack

  • WhatsApp Business API
  • OpenAI API
  • Claude API
  • Ruby on Rails
  • Hotwire
  • PostgreSQL
  • Redis
  • Sidekiq / Solid Queue
  • Amazon S3

PROCESS

Software Development Process

STEP 01

Discovery and scoping: problem, budget and solution outline. You get a fixed price before development starts.

STEP 02

Development in a fixed 6-week cycle that ends with working software in production.

STEP 03

Launch, software maintenance, support and the next development cycle.

WhatsApp chatbot development on the official WhatsApp Business API

DevLunch builds WhatsApp chatbots for businesses in the Dominican Republic and the United States on the official WhatsApp Business API from Meta. The API supports automated replies, message templates, notifications and integration with your own systems from a verified business number. We handle the WhatsApp Business API setup and approval process.

Unofficial WhatsApp automation tools and gateways connect through a personal or WhatsApp Business app number and put that number at risk of being banned. The official API is the supported option for WhatsApp automation at scale.

WhatsApp chatbot with AI (OpenAI and Claude)

A WhatsApp chatbot with AI understands questions written in natural language instead of forcing customers through fixed button menus. We integrate OpenAI (ChatGPT) and Anthropic Claude models and connect them to your real business data: products, prices, policies and availability, with guardrails on what the bot can answer.

The bot replies in Spanish or English based on the customer message and transfers the conversation to a human agent with the full context when needed.

Custom WhatsApp bot or template chatbot builder

Subscription chatbot builders use fixed templates. A custom WhatsApp bot for business is built around your flows: your catalog or menu, booking rules, inventory and delivery areas. It connects to the systems you already use (POS, CRM, payment links) instead of requiring new ones.

WhatsApp chatbot cost and development timeline

WhatsApp chatbot cost depends on the number of flows and integrations. A simple WhatsApp customer service bot with FAQs fits in a short cycle. An AI WhatsApp chatbot with order taking and system integrations takes a full 6-week cycle (Shape Up). Every project is fixed price, quoted after a free shaping call.

The process: a shaping call to choose the flows to automate first, WhatsApp Business API setup and approval, launch with real customer traffic, and adjustments based on live conversations.

FAQ

Frequently asked questions

It is the official Meta interface for businesses to send and receive WhatsApp messages from their own software. It is required for a chatbot, automated replies at scale, CRM integration and multiple agents on one number. Unofficial gateways put your number at risk of being banned. We handle the setup and approval of the official API.

CLIENTS

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WhatsApp chatbot for your business in the Dominican Republic

Free initial consultation. We reply within one business day.

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