Privacy Policy

1. Who we are

DevLunch SRL
Santo Domingo, Dominican Republic
Website: https://devlunch.co

2. Information we collect

We may collect the following types of information:

• Contact and business information: name, email address, phone number, company name, and other information provided when contacting us or using our services.
• Client and project data: information required to deliver software development, consulting, or operational services.
• Messaging data: when providing messaging integrations (such as WhatsApp or email), we may process message content, phone numbers or email addresses, timestamps, delivery status, and attachments strictly to provide the service.
• Technical data: IP address, device and browser information, logs, and usage data related to security, performance, and reliability.

3. How we use information

We use collected information to:

• Provide and operate our services and products.
• Develop, maintain, and improve software solutions.
• Send and receive messages on behalf of clients when authorized.
• Communicate with clients and respond to inquiries.
• Ensure security, prevent abuse, and maintain system integrity.
• Comply with legal and regulatory obligations.

4. Messaging and communications

When DevLunch provides messaging-related services (including WhatsApp Business Platform integrations):

• Messages are processed solely to deliver communications requested by our clients.
• We do not sell, rent, or use message content for advertising purposes.
• Message data may be stored temporarily to enable product functionality, auditing, or support.
• Aggregated and de-identified data may be used to improve services.

5. Data sharing

We may share information only when necessary with:

• Service providers (hosting, infrastructure, monitoring, messaging APIs) that help us operate our services.
• Platform providers (such as Meta Platforms, Inc.) when required for integrations requested by clients.
• Legal authorities when required by law or valid legal process.

DevLunch does not sell personal data.

6. Data retention

• We retain data only for as long as necessary to provide services, fulfill contractual obligations, or comply with applicable laws.
• Clients may request deletion of their data, subject to legal or contractual requirements.

7. Security

We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, or disclosure. No system is completely secure, but we continuously improve our safeguards.

8. Your rights

Depending on applicable law, you may have the right to access, correct, or request deletion of personal data. Requests can be made using the contact information below.

9. International data processing

Our services may involve processing data on servers located outside the Dominican Republic. When this occurs, appropriate safeguards are applied.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

11. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

DevLunch SRL
Santo Domingo, Dominican Republic
Email: [email protected]